Privacy Policy

Last updated: June 2026 · BABC Global FZCO

This Privacy Policy explains how BABC Global FZCO (“we”, “us”, “our”) collects, uses, discloses, and protects your personal information when you visit our website, make a purchase, or otherwise interact with our services.

1. Data Controller

BABC Global FZCO
IFZA Properties A1
Dubai Silicon Oasis
Dubai, United Arab Emirates
Email: info@moonwhiteshop.store

2. Information We Collect

Information you provide directly

• Contact details: name, email address, phone number, shipping and billing address.
• Order and payment information (processed via secure third-party providers — we do not store full card numbers).
• Personalization content you submit for custom products (names, dates, messages).
• Correspondence you send to our support team.

Information collected automatically

• Device and browser data: IP address, browser type, operating system, referring URL, device identifiers.
• Usage data: pages visited, time spent, clicks, purchase behaviour, cart interactions.
• Cookies and similar tracking technologies (see Section 6).

3. How We Use Your Information

• To process and fulfil orders (including shipping, returns, refunds, and customer support).
• To communicate order confirmations, shipping updates, and service notifications.
• To send marketing emails where you have opted in (you can unsubscribe at any time).
• To detect, investigate, and prevent fraudulent or unauthorized activity.
• To improve our products, site, and services through analytics.
• To comply with legal obligations.

4. Sharing with Third Parties

We do not sell your personal information. We share it only with service providers who help us run our business, under appropriate data-processing agreements:

We may also disclose information where required by law, court order, or to protect our legal rights.

5. International Data Transfers

Your information may be processed in jurisdictions outside your country of residence, including the United Arab Emirates, the European Union, and the United States. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

6. Cookies & Tracking Technologies

We use cookies and similar technologies (including pixel tags from Meta, Snapchat, Google, and Whop) to operate the site, remember your preferences, measure marketing performance, and retarget previous visitors. You can manage cookies through your browser settings or our cookie banner. Disabling cookies may affect site functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access — request a copy of the information we hold about you.
• Rectification — request correction of inaccurate data.
• Erasure — request deletion of your data (subject to legal retention obligations).
• Restriction / Objection — restrict or object to certain processing.
• Portability — receive your data in a machine-readable format.
• Opt-out of marketing — unsubscribe via the link in any marketing email.
• Do Not Sell / Do Not Share (CCPA residents) — applicable U.S. state-law rights.

To exercise any of these rights, email us at info@moonwhiteshop.store. We may need to verify your identity before responding.

8. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, or as required by applicable law (e.g. tax and accounting records are typically retained for 7 years).

9. Data Security

We implement administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be notified via our site or by email. The “Last updated” date at the top reflects the most recent revision.